Our Business

Our technicians take pride in their work and make sure it is done right the first time. We know the harmful effects of dirty air in the home or business, and work diligently to make your house/business are clean and energy efficient.


As a member of the local Plumbing, Heating and Air Conditioning Guild, our team receives regular factory training to update their skills. We can always recommend the latest technology for your installations and will troubleshoot your problems promptly.

Our Team

Charles Stapleton


Phone: 704 721-5267 ext 3

Email: Charles@hercenterprises.com


Charles founded HERC in 1984. He started with residential HVAC work in the Concord and surrounding areas. Charles used his God given abilities to acquire several North Carolina Licenses including: Electrical, HVAC/Plumbing, Refrigeration, and Backflow Prevention.


Stephanie Stapleton


Phone: 704 721-5267 ext 1

Email: Stephanie@hercenterprises.com


Stephanie has been with HERC since 1992, after marrying Charles. Stephanie manages our dispatching schedule.  

Connie Henderson

Office Manager

Phone: 704 721-5267

Email: Connie@hercenterprises.com


Connie has over 30 years office management experience and has been with HERC for three keeping our office running smoothly. She is a champion at organization is a tremendous asset to our team. 

Hannah McHone

Executive Office Assistant

Phone: 704 721-5267 ext 2

Email: Hannah@hercenterprises.com


Hannah has been working with HERC since August 2017. She manages both accounts payable and accounts receivable. Hannah graduated in May of 2017 with a bachelor's Degree in Graphic Design and Photography with a double minor in Business Administration and Spanish.

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